Tree and Plant Replacement Policy

Woodgrow regrets that we are unable to guarantee the growth or survival of our trees and shrubs once they leave our premises as we have no control over planting conditions, adverse weather or subsequent care, and this is reflected in our competitive pricing.

However, if you have a concern about the health of a plant or tree purchased from us, on proof of purchase and evidence of the condition of the plant we will happily give advice and consider all claims for replacement sympathetically. Our decision in any claim will be final.